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N. H. Cole Simons

1424
Speeches
165,822
Words Spoken
83
Sittings Active
27 Sep 2017 House of Assembly
Official Hansard Report
5 words
The other — [Inaudible interjections]
27 Sep 2017 House of Assembly
Official Hansard Report
25 words
I would like to continue. The other issue that I find intriguing is the Member Blakeney who was talking about financial — House of Assembly
27 Sep 2017 House of Assembly
Official Hansard Report
45 words
—control and making sure that who controls the money, controls the finances, controls the agency. Now, this can be a quango- type agency. We have the BDL, we have WEDCO, we have the BLDC and they, again, are similar Gover nment agencies — [Inaudible interjections]
27 Sep 2017 House of Assembly
Official Hansard Report
73 words
No, they are Government agencies and at the end of the day they are quasi au-tonomous Government agencies. At the end of the day this is a similar body. It is run by the trustees, the directors, the Board, at the end of the day. So, similar-ly, with this Board they will have some autonomy over finances once the revenues …
27 Sep 2017 House of Assembly
Official Hansard Report
38 words
This is not new. In addition, the Minister also has the ability to have his hand in crafting regulations. It is clearly stated in the legisl ation. One other thing I would like to address — [Inaudible interjections]
27 Sep 2017 House of Assembly
Official Hansard Report
158 words
The Honourable Glenn Blakeney talked about the core issues: Product, qual ity and price. He spoke about Grotto Bay and how Grotto Bay is doing well and the Reefs is doing well as far as being a role model for other hotels in this country—Bermudianisation, sustainable, good reputation, good quality service. They have been around. I know Grotto Bay is …
27 Sep 2017 House of Assembly
Official Hansard Report
30 words
At a major so- called, I will say, four star (because we only have one five- star hotel and the service was abysmal) . . . it was aby smal!
27 Sep 2017 House of Assembly
Official Hansard Report
54 words
Someone mentioned earlier one of the assessors came to look at hotels that were charging five- star price points for three- star services. I basically could subscribe to that theory that night. A nyway, my story is this —the serving was awful, they did not pay us any attention, they were not attentive— [Crosstalk]
27 Sep 2017 House of Assembly
Official Hansard Report
39 words
We had asked for dessert. They came to us, they served right in front of us, not providing to the right, take away from the left, none of that. It was bad, bad service. [Inaudibl e interjections and crosstalk]
27 Sep 2017 House of Assembly
Official Hansard Report
86 words
I said I am not going to tolerate this. The next day I called the managing director of the hotel, I said, Listen, I am not concerned about me. What I am concerned about is the other guests that were in that restaurant that night facing that type of poor quality service. And if you are running a five- star …
27 Sep 2017 House of Assembly
Official Hansard Report
125 words
My point is simple. We all have to call these companies, these restaurants, and do similar things if we want to ensure and if we face this type of poor quality service in our own lives. That is the only way that we can augment and do our bit to also help address the declining quality of service in this …
27 Sep 2017 House of Assembly
Official Hansard Report
90 words
And what staff member. So I registered, I told precisely what happened. Again, they said that is the opportunity for training and improving the quality of service in this country. It is important that we have this and that we bring this type of poor service to the attention to our hotel owners and hotel managers. We must do that. …
27 Sep 2017 House of Assembly
Official Hansard Report
5 words
Precisely my point. [Inaudible interjections]
27 Sep 2017 House of Assembly
Official Hansard Report
21 words
We are talking about promoting Bermuda. At the end of the day the best people to promote Bermuda are our guests.
27 Sep 2017 House of Assembly
Official Hansard Report
180 words
So if we ensure that our guests have world- class experiences then they will do a more effective job in inviting guests and encourag-ing guests to come to Bermuda. So my story was, we have to do our bit to r eport and make a contribution to our hoteliers when we recognise that deficient service is being provided, b ecause …
27 Sep 2017 House of Assembly
Official Hansard Report
9 words
—a Tourism Authority is up and running. Thank you.
27 Sep 2017 House of Assembly
Official Hansard Report
75 words
Just a question, based on what the Minister has just said. He said the company has to be exempted. Does this here apply to non- international business businesses? And I am thinking of large restaurants that may have 20, 30, 40 people? Does it apply to law firms? Does it apply to accounting firms that have been around for awhile? …
27 Sep 2017 House of Assembly
Official Hansard Report
56 words
Thank you, Mr. Speaker. Mr. Speaker, I rise. I will not be very long. I rise on this topic because it is very, very near and dear to my heart. First of all, I would like to commend the Minister for bringing this legislation to the House of Assembly, in that it is . . .
27 Sep 2017 House of Assembly
Official Hansard Report
394 words
As I said, Mr. Speaker, I would like to commend the Minister for bringing this legislation to Bermuda, because it is near and dear to my heart. Mr. Speaker, we are talking about emplo yment in Bermuda, and we are talking about protecting the interests of Bermudians, PRCs and migrant wor kers. And to me, it just demonstrates that we …
27 Sep 2017 House of Assembly
Official Hansard Report
3 words
The Minister’s brief.